WHO WE ARE

At LIVlution, we value the privacy and security of our customers. This privacy policy is intended to inform you how we collect, use and protect the personal information provided by them when using our services.

 

Our site is livlution.com, our contact is (email) and our address is (address), we use a Print On Demand supplier, (SUPPLIER), for the production and shipment of orders placed by customers, so the products purchased by the customer are produced after the purchase of them, that is, on demand, avoiding unnecessary waste of raw material, contributing to greater sustainability, if you need to contact us you can do so through the form available in the CONTACT US menu.

 

Our website contains the SSL (Secure Sockets Layer) Certificate, this digital certificate helps ensure the security of the information transmitted between a web server and a browser. It is used to establish a secure and encrypted connection in order to protect the sensitive data of users/customers, such as login information, payment details and other personal data. An SSL Certificate confirms that a website is authentic and that the information is protected.

By using and browsing our website, livlution.com, you agree and are aware of our Privacy Policy as well as the remaining Policies and Terms of our website) and guarantees LIVlution the consent to the use of your personal data, contact, address and data relating to purchases made and means of payment (name, billing address, shipping address, payment data including credit card numbers, email address and phone number), it is the responsibility of the lens to ensure the veracity of this data and information.

 

INFORMATION COLLECTED

 
While visiting our website and making purchases on it, we may collect information: contact information (name, email address, telephone contact, delivery address), payment information (credit card details or other forms of payment), demographic information (age, gender, location and purchase preferences), browsing information (type of device used, IP address, web browser and pages visited on our websites.

 

If you create an account on our website, we collect information such as name, email and telephone contact that we will use to fill out the checkout form for future orders.

 

USE OF INFORMATION

 

 We use the personal information provided by the customer for the following purposes: sending information about the user account and orders placed by the customer, to respond to requests, including returns and questions that the customer has, to set up the customer’s account on the site, comply with any legal and regulatory obligations we have, to improve the customer experience, our services and our products, process payments and prevent fraud, having our site the SSL certificate, to send marketing messages, if the customer chooses to receive and we also use cookies to track the contents of the cart while the customer browses our site.

We usually store information about the customer for as long as we need it, for the purposes for which we collect and use it, and we are not legally obliged to continue to maintain it.

 

WHO HAS ACCESS TO THIS INFORMATION

 

Members, such as administrators and employees who are part of the LIVlution team. They have access to the information that the customer provides us, so that we can comply with orders, process, refund and support. They have access to: order information (products of the order, date on which it was made and your payment, as well as the shipping destination) and customer information (name, email and payment and transportation information).

 

WHAT WE SHARE WITH OTHERS

 

LIVlution uses a Print on Demand service provider, in this way, after the order payment, they are redirected to it, so that it can process and deliver the order to the customer. We share information associated with the order, such as personal information, payment information and shipping information.

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PAYMENTS

 

We accept the payment methods (which we will choose). When processing the payment, some of your data will be shared with their entities.

COOKIES POLICY

 

In this Policy and Cookies, LIVlution, explains how you use cookies and other similar technologies on your website, livlution.com. By using our website, you agree to the use of cookies in accordance with this policy.

 

Cookies are small text files, which are stored on your device while using/browsing any website. They are widely used to make websites functional or more efficient and also to provide information to website owners.

 

HOW WE USE COOKIES

 

Necessary Cookies Essential for the operation of our website include, for example, cookies that allow the customer to log in to our website.

 

Analytical Cookies: They allow you to recognize and account for the number of visitors, analyze how they navigate our website. It allows us to improve the functioning of our website, ensuring that users find what they are looking for easily, for example.

 

Performance Cookies: They collect information about how users/customers use our website, which pages they access most often. This type of Cookies do not collect information that identifies the user/customer, all information collected is anonymous.

 

Functionality Cookies: Allows our website to “remember” the choices that the user/customer makes (username, language, region) by offering personalized and improved features.

 

Advertising Cookies: Used to target advertising according to the interests of the user/customer, measure the effectiveness of advertising and understand the behavior of users after viewing an ad, thus providing more relevant and useful ads for the user/customer.

 

HOW TO CONTROL COOKIES

 

The customer/user of our website can control and/or delete cookies as desired.

 

By using our website, without changing the settings of our cookies, the customer/user is agreeing to our use of cookies, as described in this Cookie Policy.

 

LIVlution reserves the right to change, modify and/or correct this Cookie Policy, at any time without prior notice, it is the responsibility of the user/customer to check the Privacy and Cookies Policy periodically.

 

Any change, modification and/or correction will be published on this page, with immediate effect.